FREQUENTLY ASKED QUESTIONS
Customer Service Related Questions
How much is freight and do we have a free freight order amount?
Freight varies depending on order size and shipping destination. Rhino Tuff Tanks offer various programs that include freight incentives depending on order size.
What is the availability?
Orders typically ship within 3 business days from the time of receipt.
What is the warranty?
Rhino Tuff Tanks (RTT) stands behind all of our quality products and we will repair or replace at our discretion, any product found to be defective due to a manufacturing defect. Rhino Tuff Tanks is not responsible for fluid loss and/or associated cleanup costs. The manufacturerâ€™s warranty does not apply to any products that have been subjected to an accident, adjustment, improper installation, misapplication, misuse, modification, neglect, repair, including but not limited to improper maintenance, or use of unauthorized parts or attachments.
Where can I buy Rhino Tuff Tanks?
Rhino Tuff Tanks has a National Distribution network already in place. If you’re not sure who your local distributor is or you are interested in becoming a distributor please contact Walsh, Long & Company @ 630.527.9933 or email firstname.lastname@example.org
Who is Walsh, Long? I thought I called Rhino Tuff?
Walsh, Long & Company, Inc. is the national sales representative for Rhino Tuff Tanks. Walsh, Long handles all quoting, ordering and pre-sales questions. Please contact Walsh, Long @ 630.527.9933 or email@example.com.
Product Related Questions
Are your tanks certified to an industry compliant standard?
Yes. Rhino Tuff Tanks systems have been certified to be in compliance with ULC 142.14-03 Nonmetallic Bulk Containers for the Storage and Dispensing of Combustible and Non-combustible Liquids. Please contact Rhino Tuff Tanks, LLC for further certification information.
Can I mount a pump and reel to the tank?
Yes! Rhino Tuff Tanks offers pre-assembled Pump Packages. You can also use our universal mounting plates and brackets that allow you to add your favorite brand of pumping equipment.
Do you have to put the tanks on a stand?
All Rhino Tuff Tanks are designed to work with our Universal Stands, however you can put individual tanks on a clean, flat surface but keep in mind that a stand may allow you to access the product more easily by adding clearance.
Do you need to anchor the tanks?
No, in most areas this is not required. However, please check with your local inspector for seismic requirements.
Does Rhino Tuff Tanks have a solution when secondary containment is required?
Yes. Rhino Tuff Tanks offers four different sizes of containment vessels. SPCC Guidelines and 40 CFR 264.175 requires secondary containment vessels must be able to hold a minimum of 110% capacity of the largest primary tank within a stack or that of an individual primary tank.
How can I place a label or placard on the tank for identification or advertising?
Brand Your System with an 18″ x 24″ placard that secures to the front of the tank or 4″ x 6″ product identifier placards that label your products being dispensed at each valve.
How do you fill the tanks?
You can bulk fill your tanks using the convenient 2″ center fill opening located at the top of each tank.
How many tanks can I put into a stack?
You can stack any combination of tanks up to 360 gallons total capacity.
What are the capacities?
Our tanks range from 45 gallon to 310 gallon.
What are the dimensions?
All Tanks share a 36″ x 36″ footprint. Heights vary by tank size. See “Stackable Tanks” section for more info.
What products are we compatible with?
RTT tanks are made of High Density Polyethylene and are compatible with all Class III B liquids as well as a host of other Automotive, Agricultural, Industrial, DEF and Chemical applications. Please see our Industry Applications section for product type examples.